Ziggs for import and export companies

Every order,
from quote to delivered.

Sourcing, sales, shipping, customs, quality and finance all work the same orders, often across languages and time zones. Give each role an agent, let orders move between them with every document attached, and let the director see where each shipment is.

Discuss your first workflow Meet the team

Every role gets
its own agent.

Each agent knows its part of the job, the sources it may use, and what it is allowed to share.

  • Sourcing

    Asks suppliers for quotes and samples, and compares the replies.

  • Sales

    Prepares quotes for buyers and tracks their orders.

  • Shipping coordinator

    Books freight, tracks vessels and updates arrival dates.

  • Customs and documents

    Checks invoices, packing lists and certificates before shipping.

  • Quality control

    Plans inspections and records results with photos.

  • Finance

    Tracks deposits, letters of credit and balances due.

Work moves between them,
with the context attached.

Each handoff carries what the next person needs. A person approves before anything important goes out.

Container order for a buyer

  1. Sales

    Confirms the order with the buyer.

  2. Sourcing

    Places it with the supplier.

  3. Quality control

    Inspects before loading.

  4. Shipping coordinator

    Books the container.

New supplier

  1. Sourcing

    Collects samples and prices.

  2. Quality control

    Tests the samples.

  3. Directorapproves

    Approves the supplier.

Customs clearance

  1. Customs and documents

    Checks the document set.

  2. Shipping coordinator

    Sends it to the customs broker.

  3. Sales

    Tells the buyer it cleared.

One view of
where everything stands.

The director sees every order and shipment in one view: which stage it is at, who has it, and what needs their approval.

Work in progressExample
  • Container order for a buyer

    Step 3 of 4: Quality control

    In progress
  • New supplier

    Step 3 of 3: Director

    Needs approval
  • Customs clearance

    All 3 steps finished

    Done

People outside,
on your terms.

Suppliers, buyers, freight forwarders and customs brokers can exchange documents with the right person through one place, and they see only what you choose to share.

Bring us one workflow.

Tell us which roles it passes through and where it gets stuck. We’ll walk through where Ziggs fits.

Request a walkthrough See every industry